TERMS & CONDITIONS
We accept payments via Check, PayPal and Wire Transfer. If you send a check in the mail we will wait for the check to clear before we will ship the product (usually 10 days). Please include your DOB and Driver’s License information on the check and a photocopy of your ID.
International purchases must be made by PayPal and Wire-Transfer only. Our shopping cart does not currently support International orders and not all items can be sold outside of the United States of America. We encourage you to use our website for product and pricing information and then contact us by email or by phone and we can then make payment and shipping information if a product can be sold to you in your country. International customers should consult with their banks and local customs brokers for information on import duties, VAT and exchange rates. We have no way to know what these additional international costs may be and all costs will be the responsibility of the purchaser.
We will provide an invoice for customs that ships with the product and this invoice will match the value of the shipped product and the insurance of the shipped product. We are not able to make any adjustments of these values. We only send international shipments via FED EX air International Economy. You should expect a freight charge of at least $125 on a bass to anywhere outside North America. We can provide these costs for you before the product ships.
We do have a layaway program, but due to the constraint of many hand-made and allocated products, the maximum layaway period is 30 days. The layaway program requires a 25% non-refundable deposit. Please note that if you place an item in layaway, you give up your right to the 24 hour approval period.