Your shipment will leave the day after the order is processed if a carrier is shipping on that day. Our default shipper is FEDEX and United States Post Office (for small items such as strings and pickups). We will email you the tracking information via email when your package ships. Large and used items may require additional shipping or packing fees. Some large amplifiers may have to ship via freight line, so contact us with any of these type of questions.
If a product is damaged in transit, the carrier must be notified at the time of delivery. Do not call to report a damaged product after the carrier has left the destination, it must be reported at the time of delivery to ensure replacement. If you believe that your order may be damaged during shipment, do not accept the delivery, simply have the carrier return the product to Bass Emporium to avoid potential problems with an insurance claim.